We install a 360° post-purchase system—check-ins, rewards, and churn alerts—that keeps customers buying, referring, and raving. Built in 21 days and supported for 30 days.

Why Winning a Customer Is Only Half the Battle

Acquisition costs climb every quarter; losing clients after the first sale drags profit into the red. A systematic retention engine protects your revenue base and drives expansion without extra ad spend.

What the Machine Does for You

• Auto Check-Ins – satisfaction email at day 3, wow-call at day 14, pulse survey at day 30.

• Milestone Rewards – automated “surprise & delight” coupons or gifts at purchase #2, #5, #10.

• Churn-Risk Alerts – instant Slack/email when usage, log-ins, or repeat orders dip below threshold.

• Anniversary + Birthday Touches – pre-scheduled personal notes that spark referrals and upsells.

• Win-Back Sequence – if a customer ghosts for X days, a three-step re-engage campaign fires automatically.

• Live Retention Dashboard – shows active users, expansion revenue, and churn % in real time.

• 20-Minute Video Walkthrough – how to tweak timelines, rewards, and alert thresholds.

• 30 Days Email Support – optimisation tweaks as real-world data rolls in.

(Copy for emails/SMS is included; physical gifts or coupons are supplied by you.)

21-Day Build Timeline

Days 1-3 Retention audit & reward-logic mapping

Days 4-10 Workflow build, survey design, alert wiring

Days 11-16 Dashboard setup, test runs, edge-case traps

Days 17-20 Client review & copy polish

Day 21 Go-live • hand-off video sent • 30-day support window starts

Proof It Works

• Subscription box cut monthly churn from 8 % to 4 % in six weeks—doubling LTV.

• Agency lifted referral bookings 27 % after milestone-reward emails kicked in.

• SaaS added $18 K MRR by re-activating dormant users with the win-back flow.

Investment & Support

$3,500 – one-time payment. Project starts at payment; Client Retention Machine live in 21 days. Includes 30 days of post-launch email support. No refunds—value delivered in the build and the revenue it preserves every month.

Add the Client Retention Machine to your cart and turn every customer into a repeat buyer, raving fan, and referral engine.